FAQs

When is the next drop?

Aurelle releases limited drops and intentional restocks. Join First Access on the homepage or a product waitlist to hear when sizes return.

What if a product is sold out?

Use the waitlist form on the product page. We use waitlist demand to decide which sizes and styles to prioritise.

How do I choose my size?

Most Aurelle styles fit true to size. If you are between sizes or prefer more coverage, size up. For personal fit help, email fit@aurelle.shop.

Where do you ship?

Available delivery options, costs, duties and taxes are shown at checkout based on your delivery address.

How do returns work?

Return eligibility depends on the order, item condition and hygiene requirements. Read Shipping & Returns or contact us with your order number for help.