Shipping Policy

Aurelle Shipping Policy

At Aurelle, we strive to provide our customers with the best possible experience. We offer a variety of shipping options to make sure you get your package in the timeframe you need it.

Standard Shipping

The standard order processing time for all orders is under 24 hours. We use premium shipping options to make sure your package arrives within 2-7 days. If your package does not arrive in under a week, we will provide a gift card as compensation. Please contact us to claim this gift card.

Free Gifts

Orders over $198 will receive a free gift, valued from $44 - $88 with their order.

Returns and Refunds

Returns and refunds are accepted within 30 days of purchase. You will be required to pay return postage.

Access the automated exchange & return portal @ https://www.aurelle.shop/return

Thank you for choosing Aurelle.

Contact Us

Send us an email at any time:

talk@aurellevip.zendesk.com 

to open a ticket with our support team.