Returns & Exchanges
Aurelle Shipping Policy
At Aurelle, we strive to provide our customers with the best possible experience. We offer a variety of shipping options to make sure you get your package in the timeframe you need it.
The standard order processing time for all orders is under 24 hours. We use premium shipping options to make sure your package arrives within 2-7 days. If your package does not arrive in under a week, we will provide a gift card as compensation. Please contact us to claim this gift card.
Orders over $198 will receive a free gift, valued from $44 - $88 with their order.
Returns and Refunds
Returns and refunds are accepted within 30 days of purchase. You will be required to pay return postage.
Access the automated exchange & return portal @ https://www.aurelle.shop/return
Thank you for choosing Aurelle.
Send us an email at any time:
to open a ticket with our support team.