I am extremely disapointed because I am a student and thought I was investing in reliable swimwear and shipping (as that's the way they make it seem). I paid a lot extra for quick shipping and the company did not follow through with this. My bathing suits did not come on time for my trip and I can not get a refund. I simply asked for a refund on the shipping cost because my bikini was not delivered on time - the owner of the company refused and didn't hear me out on my concerns/the situation from a customers perspective. No where in their checkout process does it say their processing time takes 1-3 days and they say nothing about covid affecting shipping times. They told me my order shipped 1 day after I placed the order (therefore, processing took 1 day) and it did not arrive until 6 business days later, even though I paid for 1-3 day shipping. Not to mention, the quality is garbage, I literally could've gotten better from shein. Also, they decided to just never reply to my last email - super nice. The lack of care for their customer's concerns is absurd, I have never dealt with a company like this and it was really disappointing.
the strings for the top are very thin and they didn’t really stay tied
Very cheaply made ; I would have returned the item if I knew I would receive a full refund instead of store credit